Privacy Policy
Last updated: 22 September, 2025
At GhostAI, your trust means everything to us. We’re committed to keeping your conversations, data, and personal information safe, private, and under your control.
Information We Collect
We only collect what’s necessary to provide and improve GhostAI:
- Account Info: Name, email, and password when you sign up.
- Usage Data: Logs of app activity, device/browser type, and settings.
- Conversations (Optional): When enabled, GhostAI processes call transcripts, notes, and suggestions. These are stored securely for your use only.
- Payment Info: If you upgrade to a paid plan, our payment partner handles your billing details — we never store full credit card numbers.
How We Use Your Information
We use your data to:
- Run GhostAI features like live note-taking, nudges, and conversation history.
- Improve product performance and reliability.
- Provide customer support when you reach out.
- Notify you of product updates or changes (you can opt out anytime).
Data Ownership & Control
- Your data is yours. We never sell it, share it, or use it to train unrelated AI models.
- You can delete your account (and all associated data) anytime from settings.
- You can export your transcripts and notes before deleting.
Security
We use enterprise-grade protection:
- Encrypted storage & transmission.
- Regular security audits and monitoring.
- Role-based access — only you (and people you authorize in Teams) can view your data.
Data Sharing
We don’t share your personal data with third parties, except:
- Service providers: To deliver our product (e.g., hosting, payment processors).
- Legal compliance: If required by law or to prevent misuse.
Your Rights
Depending on where you live (e.g., EU/California), you may have rights to:
- Access, correct, or delete your data.
- Request a copy of your data.
- Restrict or object to how we process your data.
- Email us at team@meetghostai.com to exercise these rights.
Children’s Privacy
GhostAI is not intended for users under 16. We do not knowingly collect information from children.
Changes to This Policy
We may update this Privacy Policy from time to time. If changes are significant, we’ll notify you by email or in-app.
Contact Us
Questions about privacy? Reach out:
team@meetghostai.com